What is a returned product?
A product that was previously returned by a customer of another online store. Often, only the packaging has been opened. We inspect it and state the condition for every item.
Do I have a warranty on returned and outlet products?
Yes. You always have a legal warranty, adjusted to the stated condition. See returns.
Can I return my order?
Yes, within 14 days of receipt, without giving any reason. You arrange and pay for the return yourself, and you are responsible for the shipment until we have received it. See returns.
What are the shipping costs?
Nothing. Shipping is free within the Netherlands and Belgium.
How quickly will my order be shipped?
Orders placed on workdays before 3:00 PM are shipped the same day via PostNL. See shipping & delivery.
How can I pay?
At checkout, you will see all the payment methods you can choose from. Payment is processed via a secure connection.
Why are the prices so low?
Because we purchase returned items and surplus stock, we can offer products below the normal retail price.